Momentive

SurveyMonkey Enterprise

Composite Score

8.8 /10

CX Score

8.9 /10

176 Reviews Write a Review

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What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details

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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

3 Top Rated Features

2023

4 Top Rated Capabilities

5 Top Rated Features

2022

2021 Data Quadrant Champion

2021

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative

8% Neutral

90% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Fair

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

Templates & Question Library

Multi-Media Support

Data Analysis and Visualization

Mobile Support

Customizable Branding

Role and User Management

Multi-Channel Distribution

Branching and Logic

Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Employee Engagement

Score 8.7

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Voice of the Customer

Score 8.2

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SurveyMonkey Enterprise Reviews

Claire T.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

One of the most satisfying survey platforms

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

The built-in templates and question bank feature, data analysis tools feature, and its integration feature all make SurveyMonkey different from other platforms available in the market. The performance of this tool is excellent, which improves the productivity.

What is your favorite aspect of this product?

It is really interesting how SurveyMonkey provides an advanced survey logic feature that literally enables the creation of dynamic surveys. I have been using SurveyMonkey cause of its great integration capability with other platforms. Also, it does have a customizable templates feature, which has allowed me to quickly create surveys according to my requirements. The data analysis tools feature is also worth mentioning as it allows filtering and comparative data analysis, aiding in detailed insights from the responses.

What do you dislike most about this product?

There's nothing to dislike about SurveyMonkey as it offers all the amazing features I required for survey management as mobile compatibility, data analysis tools, customizable templates, and whatnot.

What recommendations would you give to someone considering this product?

Highly recommended platform. SurveyMonkey is a time-saving survey software, and it is equipped with highly advanced functionalities that make it easy to create professional and authentic surveys.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Casey R.

Role: Operations
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2025

Good for Business Reviews

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Its quick and easy to set up.

What is your favorite aspect of this product?

It's user friendly.

What do you dislike most about this product?

Nothing wrong with this service.

What recommendations would you give to someone considering this product?

Its great for companies to get feedback from these surveys.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tarun S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Creating multiple survey is to easy with using app

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It provides amazing and creative template to create survey along with that using this is simple and easy also we can track the record of all the created survey easiy.

What is your favorite aspect of this product?

The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement which saves our time and manual effort.

What do you dislike most about this product?

Nothing to dislike woth using this

What recommendations would you give to someone considering this product?

It provides amazing features at a effective process point also using this is simple and easy and it saves our time to create multiple survey with customized templates.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SurveyMonkey Enterprise

What is SurveyMonkey Enterprise?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2021 Data Quadrant Champion

SurveyMonkey Enterprise Ratings

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love SurveyMonkey Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Engagement

Voice of the Customer

SurveyMonkey Enterprise Reviews

Claire T.

One of the most satisfying survey platforms

Likeliness to Recommend

Pros

Casey R.

Good for Business Reviews

Likeliness to Recommend

Pros

Tarun S.

Creating multiple survey is to easy with using app

Likeliness to Recommend

Pros

Most Popular SurveyMonkey Enterprise Comparisons

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SurveySparrow

Feature Ratings

Questionnaire Design/Survey Builder

Templates & Question Library

Multi-Media Support

Data Analysis and Visualization

Mobile Support

Customizable Branding

Role and User Management

Multi-Channel Distribution

Branching and Logic

Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement