What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jessica W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2020
Great product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Channels and versatility
What is your favorite aspect of this product?
Collaboration capabilities
What do you dislike most about this product?
Search functionality
What recommendations would you give to someone considering this product?
Try several before you decide
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
David H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2020
Great product but still not as mature as slack.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It ties nicely into other Office products
What is your favorite aspect of this product?
The calendar
What do you dislike most about this product?
The lack of add-ons available
What recommendations would you give to someone considering this product?
It's a great product, but still in it's infancy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Burak C.
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2020
Excellent for your team!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
You can create a group chat easily and when you close everything down, they can still be active and you can continue where you left at the other day. No other similar products do this.
What is your favorite aspect of this product?
Video conferences and screen sharing are delightful as you never have lag or any losses. Owner of the presenter can mute all, or add background effects behind them. The history of calls, file transfers, chats are easily accessible. And the best part is it is very fast and never slows down the system!
What do you dislike most about this product?
Integration with similar products needed, when you have a call with someone in Teams, the similar product shows you as available.
What recommendations would you give to someone considering this product?
All companies are moving to Teams so this will be essential in a very soon future.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing