What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Oct 2020
Integrates well with their productivity suite
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Fair
- Acts with Integrity
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2020
Good product so far. Video conferencing is great
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Fair
- Acts with Integrity
Krishna P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
It is a robust system that should be used more!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It brings messaging, filesharing and multi-user editing capabilities, and tracking documents really easy in one place.
What is your favorite aspect of this product?
Document maintenance between teams.
What do you dislike most about this product?
There's nothing to dislike about the product! I wish we used it more often.
What recommendations would you give to someone considering this product?
Look into how this could be used integrating Okta! It comes really handy!
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
