What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Artifact Management
Traceability
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Samson I.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
The best tool for agile development
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different from other project management tools because it helps Agile teams plan their sprints and keep track of problems.
What is your favorite aspect of this product?
Customized processes, thorough reports, and managing the backlog are things I like. The new outline feature helps with making plans for the long run.
What do you dislike most about this product?
For newbies, setup is hard and takes a lot of time.
What recommendations would you give to someone considering this product?
It should be used by agile teams that need to make complex software and keep track of problems.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
Pratima S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Easy to design unique dashboards.
Likeliness to Recommend
What differentiates Jira from other similar products?
What makes Jira unique as compared to other similar products is the fact that it is an all round and tapered solutions for project management and also issue tracking . A number of features are available , which include drafts, scrum boards , reporting and linking with other tools provided by Atlassian. Jira has unique features that makes it to be different from other in the market. This include the ability to manage complexity of any size of the project and also its versatility in terms of style.
What is your favorite aspect of this product?
I appreciate with tools based on Jira is the fact that it assist my teams in coordinating and organizing many moving pieces of a project at same time . Using splints , scrum boards and reporting aspects of the system helps in following up on objectives , gaps in process and analytics optimization when necessary Integration of Jira with confluence and Bitbucket allows for the same outlook and intensive cooperation between developing and managing projects ..
What do you dislike most about this product?
There are some things that I would want to change, one is to provide an option to enhance customization on the application. Secondly Jira has decent search but it can get better to be able to search more effectively.
What recommendations would you give to someone considering this product?
I would recommends before considering this product the organization should evaluate the project management and issue tracking needs. Consider the complexity of projects and methodologies we use, the level of integrations and tools and services. The platform is highly recommended but its equally important to weigh the benefits and drawbacks carefully before making a decision.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jaspreet S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
JIRA: A versatile Project Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
1) Sprint and Kanban Boards 2) Custom Workflows and Issue Types 3) Atlassian Automation for JIRA 4) Seamless integration with other Atlassian Product like Confluence, Bitbucket 5) Handling Large-scale projects with numerous teams and stakeholders 6) Atlassian Support System
What is your favorite aspect of this product?
1) Jira's ability to adapt to various workflows and project types is a significant advantage. 2) Jira's seamless integration with other Atlassian products and third-party tools creates a cohesive and streamlined project management environment. 3) Jira's strong support for agile methodologies like Scrum and Kanban. 4) The large user community and Atlassian's support resources provide valuable assistance and resources for users.
What do you dislike most about this product?
1) While customization is a strength, excessive customization can make Jira difficult to manage and maintain. 2) For smaller teams or companies, the cost of Jira (especially with premium features) can be a overkilling. 3) With large data sets, JIRA performance gets degrade and it takes time to load the data.
What recommendations would you give to someone considering this product?
1) Determine if your team's workflow aligns with Jira's agile focus, such as Scrum or Kanban. 2) Determine if the integrations (Git/Slack/Confluence) will significantly enhance your workflow and productivity. 3) Compare Jira's pricing plans to the value it offers your team. 4) Experiment with Jira's features and functionalities to see if it meets your expectations using Trail version setup for POC.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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