What is Jama Connect?
Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jama Connect?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workflow Management
Bug Tracking & Issue Mgmt
Resource Planning
Visual Analysis Design
Analytics and Reporting
Artifact Management
ALM Integration
Automation
Managed Artifact Repository
Traceability
Agile Work Management
Vendor Capability Ratings
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
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Jama Connect Reviews
Fred S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2021
Amazing product that grows with organizations!
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Software like this is usually bloated and at times integrated with other key products that may not have a need for the company administering them. You can piece out Jama and use it to your organization' content. That is one thing that is key for us. The navigability is also important. You are not bottlenecked to use certain workflows. It's open ended and that is very important.
What is your favorite aspect of this product?
Ease of use and customization. Without a doubt, there are a lot of "features" to this tool. Too much simplicity in these tools means not enough power. Jama, however, takes it to the next level of offering so much feature tightly woven into a product that does not seem big but it is. And we love that!
What do you dislike most about this product?
1. Some search and replace functions as well as other administrative level tools for high volume assets would be a plus. 2. Session tokens seem to either expire or die out so if you have multiple sessions opened, some changes won't apply sometimes or Save button get's locked out. 3. Sometimes some assets are locked when they should not be. This may be related to #2. It's also the nature of having a web SAAS but those are some kinks we've seen. 4. Better implementation of a "power tool" for querying searches across different mediums (such as requirements and test cases) etc
What recommendations would you give to someone considering this product?
1. Assess your current organizations' needs and do some predictive analysis on all areas of your app design and consider what you need before jumping into any tool even this one. 2. Consider the volume you will have vs. what the cost of the tool is 3. Consider customization needs as well as needs for plugging in to other technologies such as ALM, Automation, Build Control, etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashwini R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use and fantastic client service!
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Ease of use, good reporting functionality, great client service, traceability
What is your favorite aspect of this product?
Traceability with requirements and testing widgets
What do you dislike most about this product?
The export feature to excel doesn’t always get the latest counts
What recommendations would you give to someone considering this product?
Definitely use it and integrate it with ALM Jira. The real time transfer of defect information to and from the tool is great. That way the client team can log defects in a tool only accessible to them and it’s available for the triage team on a different tool.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
