What is HCL Digital Experience?
HCL Digital Experience (formerly IBM Web Content Manager) empowers you to create, manage and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
95 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Digital Experience?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Analytics and Reporting
Content Security
Digital Asset Management
Management Interface
Web Publishing Capabilities
Standard Templates
Social Media Integration
E-Commerce Integration
Multi Channel Support
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
HCL Digital Experience Reviews
Priyanshi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
"Provide rich digital experience and flexibility"
Likeliness to Recommend
What differentiates HCL Digital Experience from other similar products?
HCL Digital Experience stands out for its user-centric design and versatile deployment options, offering customizable and scalable solutions for diverse business needs.
What is your favorite aspect of this product?
This platform has numerous features that help to build a cohesive experience. It offers modern and flexible tools and technologies. It also gives personalized access to services, social contents, information, and application. It simplifies complexity. It allows separating modules in separate portlets too. It also has a powerful search engine and built-in components. Before publishing it allows you to approve content at various levels.
What do you dislike most about this product?
For developers, there's little information, capacitation, and it may be very difficult to install, maintain and costomize.
What recommendations would you give to someone considering this product?
This is definitely a product that requires solid expertise to support. If you have that in-house, the Digital Experience opportunities are unlimited.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ale M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Connection to multiple domains.
Likeliness to Recommend
What differentiates HCL Digital Experience from other similar products?
Friendly interface, compatibility and connection with multiple domains. It's also particularly easy to start creating content from scratch.
What is your favorite aspect of this product?
Reliability, compatibility, multi-domain support and endless plugin repository....
What do you dislike most about this product?
HCL Digital Experience is quite easy to use, no complaints.......
What recommendations would you give to someone considering this product?
If you are looking for compatibility with multiple domains, HCL Digital Experience could be your best choice.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Kohei S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
The favorite of many: HCL Digital Experience
Likeliness to Recommend
What differentiates HCL Digital Experience from other similar products?
Unmatched scalability.
What is your favorite aspect of this product?
More options available, add-ons/add-ons and flexibility.
What do you dislike most about this product?
I like everything.
What recommendations would you give to someone considering this product?
It is flexible, it is accessible, it offers more options, add-ons/add-ons than other alternatives...
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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