What is Freshsales?

Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.

Company Details


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Awards & Recognition

Freshsales won the following awards in the Lead Management category

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Freshsales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Freshsales.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Freshsales?

0% Negative
6% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 82

Lead and Contact Categorization

88

Lead Scoring

85

Omni-Channel Communication Tracking

84

Analytics and Reporting

83

Interaction Planning

82

Data Ingestion and Interoperability

81

Lead Distribution

81

Prospect Tracking

81

Mobile

78

Lead Generation

75

Vendor Capability Ratings

Average 82

Ease of Implementation

90

Quality of Features

86

Ease of Customization

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

75

Freshsales Reviews

Dhruv V.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fresales is my daily companion, Impressive!

Likeliness to Recommend

10 /10

What differentiates Freshsales from other similar products?

Freshsales is easy to use and less costly than others

What is your favorite aspect of this product?

I like the reporting features

What do you dislike most about this product?

nothing to dislike as of now

What recommendations would you give to someone considering this product?

Go for it, if you want to scale your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Perfect for sales and lead listing

Likeliness to Recommend

10 /10

What differentiates Freshsales from other similar products?

We have received more support through the portal or live chat and many more advantageous deals as a result of using Freshsales. It has been an excellent choice to improve the company's bottom line.

What is your favorite aspect of this product?

With its numerous features for secure lead qualification and sales opportunity management, it is an excellent solution. It helps me to locate leads, increase sales, manage customer connections, follow up thoroughly and follow up thoroughly on every opportunity. We are delighted with it because it responds well to our needs, is easy to use and has excellent customer service at all times.

What do you dislike most about this product?

Thanks to Freshsales, an excellent platform with many useful tools, my sales have increased. I don't have any problems.

What recommendations would you give to someone considering this product?

Our company has experienced improved customer service, more successful sales approaches and added value by providing concrete and effective answers to all potential customer inquiries.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Sara E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

works perfectly providing quality services.

Likeliness to Recommend

8 /10

What differentiates Freshsales from other similar products?

Freshsales is a platform for eCommerce data and analytics with benefits that make it easy to scale using accurate data and daily update, I really like this solution because it offers access to real-time estimates, trends, app rankings, and topics that help us make more strategic decisions, It allows my work team to build a solid foundation and scale in the commercial landscape, a safe and easy-to-use tool.

What is your favorite aspect of this product?

Freshsales in my organization allows me to find the right data using application analytics to identify suitable market opportunities, helps us to know the status and daily sales, find everything from competitors using a simple and expert approach. It has been very helpful in mitigating risk and offering immediate options to customers saving a great deal of time to identify products keeping us ahead of customer trends.

What do you dislike most about this product?

Freshsales offers real-time commerce data, predictive analytics, and ecosystem data points enabling opportunities to be identified in the e-commerce space. It is a platform that works perfectly with security, simplicity and speed, a tool that provides features that fit what companies need and nothing annoying.

What recommendations would you give to someone considering this product?

I recommend Freshsales for being an electronic commerce platform that effectively identifies the right market opportunities through a simple and expert approach, mitigating risk and making the best decisions. It is a tool that works flexibly, adjusting to the needs of its users, saving a large amount of time when searching for products and staying ahead of customer trends.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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