What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocuWare Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocuWare.
88 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Publication Workflow
Editor Functions
Version Control
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Also Featured in...
DocuWare Reviews
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2024
Optimizing business processes with DocuWare
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Anuroop V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Good product to use for documentation
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.
What is your favorite aspect of this product?
advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.
What do you dislike most about this product?
Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.
What recommendations would you give to someone considering this product?
Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.
Pros
- Efficient Service
- Altruistic
- Generous Negotitation
- Continually Improving Product
Robert P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Effortless document management with DocuWare
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare's extensive document management capabilities set it apart, and its easy integration with different business processes further increases its appeal. It stands out from competing document management solutions with its intuitive user interface, secure document storage, and sophisticated workflow automation. With its flexible features, DocuWare meets the varied demands of businesses, unlike generic solutions.
What is your favorite aspect of this product?
In my opinion, intelligent process automation is the jewel of DocuWare. From capture to approval, streamlining document-centric processes greatly improves efficiency. Secure storage, streamlined collaboration, and fast document retrieval are all benefits of a central repository.
What do you dislike most about this product?
Although DocuWare has many useful capabilities, customers who are not used to complex document management systems may find the initial setup and customization a bit daunting. One way to streamline the onboarding process is to provide better tools or tutorials.
What recommendations would you give to someone considering this product?
In terms of advanced workflow automation and a powerful document management system, DocuWare is a great option for businesses. Spend some time learning about the platform's customization options and make sure your team's needs are in line with the many capabilities that DocuWare offers.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service