What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Dependency and Milestone Tracking
Planning and Scheduling
Mobile Access
Budget Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2024
Coordinating Security Through Collaboration
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is different from general project management software because it simplifies what security leaders require. It allows for discussing initiatives, assigning tasks, and tracking progress without unnecessary complexity. Additionally, it integrates with other tools, allowing for the importation of documents while maintaining discussion threads. Calendars, file sharing, and message boards provide flexible ways to organize work without email overload.
What is your favorite aspect of this product?
I appreciate Basecamp's centralized and searchable interface for our strategies. The simple interface saves time on learning features and allows more focus on security. Discussion threads prevent information from getting lost in long email chains, and comments make it easy for others to contribute ideas. Basecamp's mobile apps keep me connected even when away from the office.
What do you dislike most about this product?
The only limitation is the lack of offline access to files and discussions when the internet connection is weak. However, Basecamp is actively working to resolve this issue.
What recommendations would you give to someone considering this product?
It provides structure and organization for planning strategies, while also allowing for the necessary flexibility for different teams. Additionally, its simple design enables security practitioners of all experience levels to easily participate in discussions. It helps us work as one coordinated team to protect the organization, rather than functioning in silos. Basecamp is the ideal platform for focused yet inclusive security collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Increasing Social Content Planning Efficiency
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I utilize Basecamp's built-in milestones feature to map major campaigns to target months and assign owners. The milestone plan includes message calendars that outline daily or weekly content formats, copy tones, visual elements, and targeting parameters for various social networks.
What is your favorite aspect of this product?
Its approach provides clear creative guidelines for the content team while encouraging innovative ways to engage each community. Assignment tags, file attachments, and transparent status tracking ensure accountability and help campaigns progress smoothly through final approvals before launch.
What do you dislike most about this product?
The collaboration's broad scope can cause confusion in the user interface, which lacks visual appeal. A fresh start will help maintain marketing programs that are both in sync and attractive.
What recommendations would you give to someone considering this product?
Its versatility is invaluable for initiating, organizing, discussing, and managing the end-to-end creative planning process. Streamlined clarity is essential for impactful campaigns, so centralizing strategic and social calendars is crucial.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Quasimodo A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Perfect and Innovative Tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Much efficient,easy to navigate and highly flexible
What is your favorite aspect of this product?
All important information is on one secured place.
What do you dislike most about this product?
Very pleased with performance
What recommendations would you give to someone considering this product?
I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing