What is Sophos Managed Detection and Response?
Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sophos Managed Detection and Response?
Pros
- Trustworthy
- Effective Service
- Helps Innovate
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Threat Intelligence
Prevention
Vulnerability Management
Proactive Threat Hunting
24/7/365 Security Monitoring
Technology Management
Incident Management
IOC Focus and Management
Use of the MITRE ATT&CK Framework
Compliance Reporting and Archival Mechanisms
Use of ML
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Sophos Managed Detection and Response Reviews
Abhijit S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2024
Outstanding product
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
ATP events and IPS are used to identify threats.
What is your favorite aspect of this product?
Easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pranav V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2023
24/7 monitoring features takes the cake
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
24/7 constant monitoring is the best feature
What is your favorite aspect of this product?
For the price it's jam-packed features , worth it
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
It's worth the money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Justin S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Sophos provides true anxiety-free security.
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
You will leave your precious infrastructure in the hands of capable, English as a first language, technical out of the box thinkers. With the other guys, you can pray to God you don't get connected to Mexico or the Philippines and curse the gods when you are.
What is your favorite aspect of this product?
It's Sophos ;). Protected by the only name in security, where since it's advent in 2008, not one single sophos protected computer has EVER fallen prey to cryptoviruses or malware that couldn't be instantly rolled back.
What do you dislike most about this product?
I dislike that it hasn't been used by so many critical companies managed by feckless IT admins who are still getting ransomed and causing me to wonder how they got and retained their jobs.
What recommendations would you give to someone considering this product?
If you don't have Sophos it's not if, but when (and soon) that you'll be polishing your resume or considering a new career as a barber.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing