What is Aloware?
Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation. Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
86 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Aloware?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Integration
Communication Archive
Scheduled Messaging
Text Messaging
Marketing Analytics
Social Media Marketing Management
Mobile Payments
Loyalty Promotions Management
Opt-in
Surveys Feedback
Mobile Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Aloware Reviews
Charles K. F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Great concept, not reliable. Not easy or intuitive
Likeliness to Recommend
What differentiates Aloware from other similar products?
Haven't seen a clear difference
What is your favorite aspect of this product?
Click to call.
What do you dislike most about this product?
Not intuitive to use. Not smoother or any more useful than other options used.
What recommendations would you give to someone considering this product?
If you already have a text call app that you are using in your CRM stick with it. If you need a click to call options and text.
Pros
- Respectful
- Trustworthy
- Client Friendly Policies
- Fair
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Justin V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Capable but hard to use.
Likeliness to Recommend
What differentiates Aloware from other similar products?
The possible features.
What is your favorite aspect of this product?
The possible integrations.
What do you dislike most about this product?
It was tough to use compared to other softwares for new SDRs.
What recommendations would you give to someone considering this product?
Have multiple trainings for the end users.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Less Reliable
- Less Performance Enhancing
- Less Inspiring
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Great VoIP & Texting solution for HubSpot Users!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features