What is Xero?
Xero is a global online accounting system for small businesses and their advisors.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xero?
Pros
- Reliable
- Saves Time
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Accounts Receivable Invoicing
Reconciliation
Expense Management
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Cost Revenue Tracking
Cash Flow Management
Integration APIs
Budgeting Forecasting
Project Accounting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Xero Reviews
Rahul J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Easy to configure manual adjustment in accounting
Likeliness to Recommend
What differentiates Xero from other similar products?
User-friendly interface, seamless third-party integrations, real-time financial data, and robust security features.
What is your favorite aspect of this product?
User-friendly interface
What do you dislike most about this product?
Not able to integrate with some of the widely known tools
What recommendations would you give to someone considering this product?
Take advantage of Xero’s free trial to explore its features and interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eli H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Very easy to user and intuitive, does the job!
Likeliness to Recommend
What differentiates Xero from other similar products?
We he not use any other product because we evaluated other solutions and made the decision to move forward with Xera
What is your favorite aspect of this product?
Complete overview of client accounts and invoicing
What do you dislike most about this product?
nothing to tell you the truth
What recommendations would you give to someone considering this product?
If you are starting a business, then this is the best fit
Pros
- Trustworthy
- Saves Time
- Respectful
- Client Friendly Policies
Manish S.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Accounting Made Easy
Likeliness to Recommend
What differentiates Xero from other similar products?
It is fully automated and easy to understand by a person from non finance background.
What is your favorite aspect of this product?
Customization feature which makes it flexible product.
What do you dislike most about this product?
Cleaning up duplicate invoices are difficult.
What recommendations would you give to someone considering this product?
I highly recommend this tool to every business accounting work.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy