What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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76 Likeliness to Recommend
4
Since last award
92 Plan to Renew
1
Since last award
60 Satisfaction of Cost Relative to Value
10
Since last award
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Altruistic
- Effective Service
- Respectful
- Reliable
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Rules Engine
Multi Currency
Renewal Management
Visual Configuration
Catalog Management
Guided Selling
Product and Service Configuration
Application Integration
Workflow & Approvals
Quote Development and Administration
Reporting and Analytics
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Zuora CPQ Reviews
Samir M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Great product to use in contract negotiation
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
Zuora is a very clear and effective way for end-users to create quotes. It allows them to have an organized platform to help move their deals through the pipeline. Along with that, Zuora integrates well with Salesforce.
What is your favorite aspect of this product?
The ease of use for the end-users to create and edit quotes throughout the sales process.
What do you dislike most about this product?
I wish the integration with Salesforce was a little bit better. This is primarily in regards to object to object data mapping and reporting.
What recommendations would you give to someone considering this product?
If you don't have an established platform then Zuora would be a great product. Their support is also great and easy to work with.
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Disappointed when it comes to large quotes
Likeliness to Recommend
Pros
- Altruistic
- Saves Time
- Effective Service
- Respectful
Cons
- Less Productive
- Charges for Enhancements
- Slower Product Innovation
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Irreplaceable
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity