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Zoho Campaigns

8.1 /10
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Zoho Campaigns
8.1 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

86 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Caring

Feature Ratings

Average 81

Email Delivery

86

Basic Reporting and Analytics

86

Campaign Management

86

Sales Intelligence & Conversion Rates

85

Auto-Responders

82

Segmentation

82

Surveys and Polling

81

Dynamic Content

81

Email Templates

81

SPAM Compliance

81

Content Authoring

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Usability and Intuitiveness

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Quality of Features

80

Vendor Support

79

Ease of Customization

78

Ease of Data Integration

76

Availability and Quality of Training

76

Zoho Campaigns Reviews

Kalungi C.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Zoho campaign is so easy for email marketing

Likeliness to Recommend

10 /10

What differentiates Zoho Campaigns from other similar products?

It has the merge tag feature that would pick the real name of the client from the email list and replaces it in the email greeting as this module is saving us from sounding robotic

What is your favorite aspect of this product?

I like the availability of several templates for emails from different industries that can easily be customized to create a good-looking email template

What do you dislike most about this product?

It is time consuming to deploy the solution and fully to configure it as well can turn to be more expensive if you deal with larger number of contacts in the contact list

What recommendations would you give to someone considering this product?

I would recommend the tool for anyone looking to do email marketing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moises R.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use but not very marketable

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

In my opinion what sets Zoho apart from other tools I've tried is its email marketing and automation capabilities. I feel that another tool that I have been able to use like this that is similar is freshmarketer.

What is your favorite aspect of this product?

I like the fact that it is more user friendly when editing both the templates and their flow in a cyclic campaign, which is what I used the most. This allows you to keep in constant contact with your database, and the fact that you can integrate it with your CRM to keep the information updated in two ways.

What do you dislike most about this product?

Well something that I don't like a little bit is the lack of utility when buying the zoho campaign license to buy a Zoho ONE license for example. buying the campaign license only limits you too much in the use of the tool.

What recommendations would you give to someone considering this product?

Reviewing the requirements and parameters of the company and the business model, it is important to highlight all the pros of Zoho as well as the major cons of the whole setup and configuration process, which takes time and expert help, otherwise you might find yourself going around in circles.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Trustworthy

Anurag G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product and easy to use,

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

Valuable features at Affordable price , Its user friendly interface

What is your favorite aspect of this product?

Integration of Zoho if you are already using others zoho products, Affordable price , User friendly interface

What do you dislike most about this product?

Its limited access of advanced features, Its a challenge while integrating with zoho with other tools

What recommendations would you give to someone considering this product?

First of all clarifi your need, explore the trial version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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