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Zoho Campaigns Logo
Zoho

Zoho Campaigns

Composite Score
8.2 /10
CX Score
8.6 /10
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Category
Zoho Campaigns
8.2 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Caring

Feature Ratings

Average 82

Email Delivery

87

Basic Reporting and Analytics

87

Campaign Management

85

Auto-Responders

83

Sales Intelligence & Conversion Rates

82

Email Templates

82

Surveys and Polling

82

Segmentation

82

Dynamic Content

81

Text Messaging

81

SPAM Compliance

81

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Usability and Intuitiveness

85

Business Value Created

85

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Vendor Support

80

Quality of Features

80

Availability and Quality of Training

77

Ease of Data Integration

76

Ease of Customization

76

Zoho Campaigns Reviews

Kaitlyn W.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The design of the campaigns is intuitive

Likeliness to Recommend

8 /10

What differentiates Zoho Campaigns from other similar products?

The functions and design of the campaigns are intuitive. I can easily communicate with reviewers and receive genuine and timely responses. It works wonderfully as a template for emails and social media. It is easier to use and comes with excellent support.

What is your favorite aspect of this product?

I appreciate how everything related to workflow and email is conveniently displayed on a single page. Key advantages include an intuitive interface and an easy-to-follow procedure for creating and sending professional email campaigns. The software's responsive layouts and abundance of pre-designed templates make it ideal for a wide range of business needs.

What do you dislike most about this product?

Vary little! If I had to choose something to criticize, it would be the very high learning curve associated with campaigns and maintaining the integration with the CRM.

What recommendations would you give to someone considering this product?

If you own a small business, you need Zoho One. There are no features or services we don't like. You can use it with ease. The customer service is second to none. I use the functions daily. Additionally, new services are constantly being added to Zoho.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Highly Capable Emails and SMS Marketing Platform

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avijeet S.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

good product

Likeliness to Recommend

8 /10

What differentiates Zoho Campaigns from other similar products?

pricing is awesome.

What is your favorite aspect of this product?

business readiness.

What do you dislike most about this product?

nothing in particular.

What recommendations would you give to someone considering this product?

go for it, the plans are well priced.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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