What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real Time Integration
Data Virtualization
API Management and Orchestration
Metadata Management
iPaaS
Data Security
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Ease of Customization
Workato Reviews
Andrew F.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2021
Quick and easy automation
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato is splendid for connecting tons of different software applications and it does it efficiently, if for some reason one isn't supported yet, it still provides the ability to use generic REST to connect to the API and get the job done.
What is your favorite aspect of this product?
I like Workato because you do not have to download locally to use it, it runs completely in the browser, it is also useful to integrate from the data source to other systems, for example, from a CRM in Sharepoint to an operational database in Quick Base, allows better collaboration, data exchange, reports and visibility between different areas of the organization and clients.
What do you dislike most about this product?
With Workato, we do not have awkward situations the system is robust it contains important functions, in case something comes up, the reporting and monitoring side is also effective, with the sending of emails and many log details to analyze any problems that has happened.
What recommendations would you give to someone considering this product?
I recommend Workato is always in constant improvement, which includes adding connectors, features, updating current connectors to be more powerful, or expanding other tools it offers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Apr 2021
So far so good
Likeliness to Recommend
Pros
- Acts with Integrity
- Generous Negotitation
- Over Delivered
- Helps Innovate