What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Yunus Emre T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
It is comparatively easy to implement.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The simple and fast interface
What is your favorite aspect of this product?
The simple implementations of any kinds of changes
What do you dislike most about this product?
Lack of flexibility in presentations
What recommendations would you give to someone considering this product?
I would strongly recommend to use for creating a website simply.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Prateek B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Game changer from years
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress stands out as a highly reliable platform with a vast community, offering a plethora of plugins catering to various needs, both free and paid. Its cost-effectiveness, coupled with extensive plugin availability, makes it a budget-friendly choice, potentially saving significant expenses compared to other platforms
What is your favorite aspect of this product?
Huge plugin community and marketplace.
What do you dislike most about this product?
Performance and huge resource consumption.
What recommendations would you give to someone considering this product?
WordPress is the ideal choice for budget-conscious individuals needing to quickly build small to medium-sized web platforms. Its user-friendly interface, extensive plugin options, and cost-effective solutions enable efficient website creation without excessive time or financial investment. While performance may slightly vary, optimizations like caching plugins can mitigate concerns without sacrificing budget or timelines.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Wordpress is easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has more templates to customize to create good looking websites faster compared to other site builders
What is your favorite aspect of this product?
I like the different plugins in Wordpress which adds the functionality to the website which saves more time while creating websites
What do you dislike most about this product?
They do not support email hosting which makes to have the use of third parties to host emails which turn to be more expensive
What recommendations would you give to someone considering this product?
Yes, I would recommend Wordpress because it is easy to use and comes at a good price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing