What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Session Border Controller
Mobility
Speech Access and Personal Assistant
Continuous UCC
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Customization
Webex Calling Reviews
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Dec 2020
easy to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2020
Reliable, resourceful, excellent product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Fair
Emma C.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2020
A Program for Successful Communication
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco UCM is a program which brings everyone on board through a successful business communication. This application saves time and huge financial difficulties through successful web conferencing. Again, there is such a way that files and other forms of information can be shared without fail..
What is your favorite aspect of this product?
I love the video conferencing part of Cisco UCM as it allows us to have a successful business communication. Again, Cisco UCM improves the relationship that individuals have within a company. The tool is also designed in a way that every person can use it without problems.
What do you dislike most about this product?
Cisco UCM however has a challenge with uploading large files, and this makes it hard for some content to be shared e required players. Cisco UCM is otherwise a great unit for commercial communications.
What recommendations would you give to someone considering this product?
Cisco UCM is a program that allows all people to have an easy communications. Furthermore, Cisco UCM improves productivity of your business through innovative solutions. Lastly, Cisco UCM is an accommodative tool for all businesses.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy