What is UserWay?
UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UserWay?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compliance Audits and Certification
Compliance
Multiple Language Support
Maintenance
Reporting and Analytics
Accessibility Profiles
Navigation Tracker
Content Tracker
Automatic Evaluation Tool
Color & Display Tracker
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
UserWay Reviews
Diego N.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Easy to have access too
Likeliness to Recommend
What differentiates UserWay from other similar products?
Very complex in regards the daily use.
What is your favorite aspect of this product?
The easy access to the app
What do you dislike most about this product?
Helpdesk line can be chaotic at times.
What recommendations would you give to someone considering this product?
Make your life easier
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mukail A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Great product and Features never disappoint
Likeliness to Recommend
What differentiates UserWay from other similar products?
Superior privacy protection for all website visitors
What is your favorite aspect of this product?
Quality assurance dashboard
What do you dislike most about this product?
Nothing in particular.
What recommendations would you give to someone considering this product?
Great task management and Quality assurance dashboard. I strongly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Nir L.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Simple to integrate and delivery basic needs
Likeliness to Recommend
What differentiates UserWay from other similar products?
Breath of features and in-depth scanning for accessibility issues on the website
What is your favorite aspect of this product?
Very simple to install by IT and use by users
What do you dislike most about this product?
No simple way to configure the module to not show on specific pages.
What recommendations would you give to someone considering this product?
It's very simple to use and with the free version available there should not be any reason not to try it out before paying.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing