What is UserWay?
UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UserWay?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compliance Audits and Certification
Compliance
Multiple Language Support
Maintenance
Reporting and Analytics
Accessibility Profiles
Navigation Tracker
Content Tracker
Automatic Evaluation Tool
Color & Display Tracker
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
UserWay Reviews
Hitesh M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Good product
Likeliness to Recommend
What differentiates UserWay from other similar products?
Better than its competitors
What is your favorite aspect of this product?
Integration of AI driven technology with professional expertise
What do you dislike most about this product?
Nothing to mention
What recommendations would you give to someone considering this product?
Very good product
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
Dirk E.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
Very helpfull and easy to implement
Likeliness to Recommend
What differentiates UserWay from other similar products?
We are early in the process of having profound knowledge about web accessibility, the requirements, must-haves and nice to have. UserWay helped us start with a free WordPress plugin and massively relevant content to get into a good starting position.
What is your favorite aspect of this product?
The backend and guided processes for a quick implementation are extraordinary. In addition, we use the scan function to see if our changes had an impact. You can try out a lot of functionality with the free version i.e. with a free WordPress plugin.
What do you dislike most about this product?
Honestly, there are no big topics that we don´t like. Sometimes we have the feeling, that the WordPress backend behaves a bit slower - but on the front we can´t see any bad behaviour in terms of speed.
What recommendations would you give to someone considering this product?
Userway offers a free website check. Use this, the free version and the internal content (massive and relevant information).
Pros
- Enables Productivity
- Effective Service
- Caring
- Respectful
Alex v.
- Role: C-Level
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Oct 2023
Super product!
Likeliness to Recommend
What differentiates UserWay from other similar products?
Usability
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Nothing is bad
What recommendations would you give to someone considering this product?
Get to try it
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful