What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
98 Plan to Renew
72 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+65 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Fair
Cons
- Under Delivered
- Wastes Time
- Vendor's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Capture Physical
Rate Policies
Time Capture Virtual
Attendance Management and Policies
Shift Management
Workforce Scheduling
Labor Costing and Splitting
Workforce Dashboards and Reporting
Absence Management
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Also Featured in...
Payroll
Score 8.5
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Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Teresa T.
- Role: Human Resources
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to use, limited capability given the cost
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
One HRIS solution
What is your favorite aspect of this product?
Ability to self serve
What do you dislike most about this product?
Limited features/capabilities in OOTB
What recommendations would you give to someone considering this product?
Need to clearly understand and define business requirements
Pros
- Respectful
- Caring
- Acts with Integrity
- Helps Innovate
Cons
- Wastes Time
Aaron W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Very powerful system, plays well in UKG ecosystem
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Works very well in a UKG ecosystem and is very flexible
What is your favorite aspect of this product?
Flexibility and configuration breadth for decentralized companies
What do you dislike most about this product?
Lack of custom data integration files from Pro to WFM
What recommendations would you give to someone considering this product?
If you use UKG Pro for HCM, this is a no brainer for WFM
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kellene C.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
It is an ok Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It is not much different and can be a bit complicated to understand
What is your favorite aspect of this product?
IT IS FOR LARGER COMPANIES
What do you dislike most about this product?
It is a bit complex to deal with if you are not familiar with the system
What recommendations would you give to someone considering this product?
Best used for mid to large companies
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity