What is Square POS?
Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square POS?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Transactions
Cash Register Point of Purchase Devices
Employee Mobile
Customer Account Management
Online Integrations Web Store
Loyalty Program
Employee Management
PCI and EMV Compatible
Analytics and Reporting
Pricing Promotions
Inventory Control
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Business Value Created
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Square POS Reviews
Natasha H.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2023
Very easy to use, great for business owners
Likeliness to Recommend
What differentiates Square POS from other similar products?
I love That many people use and know Square so they feel it is a trusted source when selling products. I love how quick and easily accessible it is as well being able to use it on your phone in addition to the card reader.
What is your favorite aspect of this product?
I love being able to create products and set my own price, and be able to adjust if things fluctuate. I also Love the analytics report to show how your sales were for the day/ week/ month
What do you dislike most about this product?
I dislike the % of commission + the dollar amount that gets taken out of your earnings. If you sell your item at a low price you will not make much profit. I feel They should just take a percent with how popular Square is.
What recommendations would you give to someone considering this product?
Definitely get a card reader that allows tap to pay, or Apple Pay. It’s a good resource but also can use your Phone or tablet
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel N.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2023
Reliable and Intuitive Product
Likeliness to Recommend
What differentiates Square POS from other similar products?
Design feels way more cohesive and recognizable. Other products seem to be imitating.
What is your favorite aspect of this product?
The smartphone version is the best part of square pos for me. I was mailed a free axial plug in that made credit card transactions barely an after thought. It made my book signing experiences way more conversational and made it almost like no transaction was even occurring.
What do you dislike most about this product?
I have not had enough negative experiences with Square POS. My main issue was initially that it sometimes seemed to bug out and not take a transaction, but that was briefly a few years ago.
What recommendations would you give to someone considering this product?
No need to hesitate. Barely any if no costs come at just trying it out, especially if you are only using the app version like I did for book reading events.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Bill H.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jul 2023
One of the OG POS systems. Still king.
Likeliness to Recommend
What differentiates Square POS from other similar products?
Ease of use along with various was to deploy.
What is your favorite aspect of this product?
We use handhelds and it makes things way easier. Plus tap to pay!
What do you dislike most about this product?
Initial product purchase for what we need add up.
What recommendations would you give to someone considering this product?
Easy integration. Easy to use. Easy to get reports.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service