What is Spekit?
Spekit is the leading SaaS in-app digital adoption and enablement platform that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spekit?
Pros
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Content Creation
Content Management
Contextual Guidance
Analytics and Reporting
Help Screens
Lightweight Automation
Process Flows
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of IT Administration
Spekit Reviews
Phelan M.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Great product to help multiple teams in org
Likeliness to Recommend
What differentiates Spekit from other similar products?
Not aware of other tools out there that offer a similar solution for the same price.
What is your favorite aspect of this product?
Ability to add help overlay linking to other materials across lots of tools used by teams around the business.
What do you dislike most about this product?
Sometime if you have things in the same tool with the same naming convention it can be hard to link to the correct spekit page.
What recommendations would you give to someone considering this product?
Ensure that you have the resource and processes in place to train your teams and maintain Spekit upkeep.
Pros
- Trustworthy
- Enables Productivity
- Efficient Service
- Caring
Mac H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Great product, great customer support
Likeliness to Recommend
What differentiates Spekit from other similar products?
Easy to implement, easy to use
What is your favorite aspect of this product?
Ability to integrate with other tools
What do you dislike most about this product?
Nothing
What recommendations would you give to someone considering this product?
Make sure your org is ready to implement. It's important to be ready with a roll-out plan and the content/assets needed.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Brooke B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Easy to use and set up for enablement
Likeliness to Recommend
What differentiates Spekit from other similar products?
Integration with Outreach
What is your favorite aspect of this product?
ability to easily create speks
What do you dislike most about this product?
auditing can be tricky to find old/outdated speks
What recommendations would you give to someone considering this product?
do a quick tutorial before you start using, but this is great for JIT (just in time) earning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing