Skedulo
6.8 /10

What is Skedulo?

Skedulo is the platform for intelligent mobile workforce management. The Skedulo platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are full-time, part-time, or contract employees. Skedulo offers enterprises and mid-market companies a mobile workforce management solution with robust integration capabilities.. With Skedulo, enterprises can unify their tech stacks and move trustworthy data across the organization with ease.

Company Details


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Awards & Recognition

Skedulo won the following awards in the Field Service Management category

Skedulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Skedulo.

81 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Skedulo?

0% Negative
16% Neutral
84% Positive

Pros

  • Transparent
  • Helps Innovate
  • Includes Product Enhancements
  • Generous Negotitation

Cons

  • Under Delivered

Feature Ratings

Average 82

GPS Tracking

84

Service Scheduling

84

Dispatch Management

83

Field Service Knowledge Management

83

Field Sales Enablement

83

Dashboards, Analytics and Reporting

83

Field Service Workflow Management

82

Mobile App

79

Application Integration

78

Billing and Invoice Management

74

Online Booking

73

Vendor Capability Ratings

Average 79

Ease of IT Administration

86

Vendor Support

85

Ease of Data Integration

84

Usability and Intuitiveness

83

Ease of Implementation

81

Business Value Created

77

Quality of Features

75

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Ease of Customization

72

Breadth of Features

71

Skedulo Reviews

Birika N.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Resourceful Field Service Management

Likeliness to Recommend

9 /10

What differentiates Skedulo from other similar products?

It is not only good in filed service management but also comes with some workforce management features

What is your favorite aspect of this product?

I like that Skedulo is multipurpose It is an affordable field service software It comes with powerful features.

What do you dislike most about this product?

It is not cheap and requires good resources

What recommendations would you give to someone considering this product?

I recommend Skedulo for both field service management and workforce management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nancy M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2021

Great app for mobile workforce reporting data

Likeliness to Recommend

7 /10

What differentiates Skedulo from other similar products?

Only looked at skedulo - this decision was made outside my work scope

What is your favorite aspect of this product?

mobile app

What do you dislike most about this product?

did not see a downside - yet was not involved after implementation

What recommendations would you give to someone considering this product?

Have a strong Prod owner

Pros

  • Performance Enhancing
  • Saves Time
  • Fair
  • Continually Improving Product

Chad S.

  • Role: Consultant
  • Industry: Government
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product, easy to integrate, scalable

Likeliness to Recommend

7 /10

What differentiates Skedulo from other similar products?

Easy integration with any other platforms Unique implementation and scalability due to its native implementation on Salesforce or AWS

What is your favorite aspect of this product?

The AWS version built for scheduling Covid vaccination booking at scale

What do you dislike most about this product?

At the time, the admin console on AWS was not available to the end admin user

What recommendations would you give to someone considering this product?

It’s a very competitive product when you need high volume booking / scheduling capability

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation