Sinequa Customer Reviews 2024

Sinequa

7.6 /10

What is Sinequa?

Sinequa provides a cognitive search and analytics platform that connects people with the information and insights for organizations to become information-driven. This means actionable information presented in context to surface insights, inform decisions, and elevate productivity. The platform has been forged by experience in projects for large organizations in complex environments with large and diverse sets of data and content. Sinequa’s unified platform is fully integrated and configurable to support current and future needs around becoming information-driven.

Company Details

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Awards & Recognition

Sinequa won the following awards in the Enterprise Search category

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6 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

9 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

4 Top Rated Features

2022

Sinequa Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sinequa.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sinequa?

0% Negative

11% Neutral

89% Positive

Pros

Fair
Helps Innovate
Continually Improving Product
Reliable

Cons

Leverages Incumbent Status

Feature Ratings

Average 84

User interface for search/retrieval

Content Aggregation

Advanced/Faceted search

Results Sorting

Multi Format Support

Synonyms and Stemming

Search Query Parsers

Content Analytics

Audio and Video Analytics

Processing and Indexing

AI/Machine Learning

Vendor Capability Ratings

Average 81

Ease of IT Administration

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Sinequa Reviews

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to implement. Huge added value for users

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Mouaci S.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

The good choice for Enterprise Search

Likeliness to Recommend

10 /10

What differentiates Sinequa from other similar products?

A lot of connectors, Everything is customisable, Good NLP algorithm, Quick to implement, Best performance,

What is your favorite aspect of this product?

We can use it for a lot of different use cases.

What do you dislike most about this product?

There's no users community.

What recommendations would you give to someone considering this product?

Sinequa teams are very helpful to make proof of concept before chose this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ameya P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2020

One of the best enterprise search platform

Likeliness to Recommend

10 /10

What differentiates Sinequa from other similar products?

1. Ease of integration and usability 2. Product customization 3. AI driven features and analytics

What is your favorite aspect of this product?

1. Search quality 2. Indexing performance 3. Usability and customization

What do you dislike most about this product?

1. Support is sometimes time consuming

What recommendations would you give to someone considering this product?

Quality-driven and results-oriented futuristic features of Sinequa makes it suitable for adoption across industries and organizations

Pros

Helps Innovate
Continually Improving Product
Unique Features
Inspires Innovation

Sinequa

What is Sinequa?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Sinequa Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Sinequa?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Audio and Video Analytics Analysis and extraction of words and phrases transposed from audio and video files.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Sinequa Reviews

Easy to implement. Huge added value for users

Likeliness to Recommend

Pros

Mouaci S.

The good choice for Enterprise Search

Likeliness to Recommend

Pros

Ameya P.

One of the best enterprise search platform

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

User interface for search/retrieval

Content Aggregation

Advanced/Faceted search

Results Sorting

Multi Format Support

Synonyms and Stemming

Search Query Parsers

Content Analytics

Audio and Video Analytics

Processing and Indexing

AI/Machine Learning

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Usability and Intuitiveness