What is servicePath?
servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceservicePath Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on servicePath.
93 Likeliness to Recommend
3
Since last award
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love servicePath?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workflow & Approvals
Quote Development and Administration
Product and Service Configuration
Discounting Management
Catalog Management
Multi Currency
Visual Configuration
Rules Engine
Reporting and Analytics
Guided Selling
Application Integration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
servicePath Reviews
Laura G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Solid tool for the quoting process.
Likeliness to Recommend
What differentiates servicePath from other similar products?
The simplicity of setting up cost structures, templates, and discount rules is what really sets this product apart from the competition.
What is your favorite aspect of this product?
ServicePath CPQ significantly improves the pricing process. The ability to set complicated configuration rules that deliver results in a timely and consistent manner leads to a gain in productivity.
What do you dislike most about this product?
There are very few things that I don't like about this program but I do admit that the program has many functionalities that are sometimes unnecessary.
What recommendations would you give to someone considering this product?
I recommend it to others more than anything because of the exceptional customer service this program has, whenever we have had problems they have always been there to solve any problem or concern we have.
Pros
- Reliable
- Efficient Service
- Helps Innovate
- Performance Enhancing
Brandon R H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
How ServicePath Automates the Generation Process
Likeliness to Recommend
What differentiates servicePath from other similar products?
I can easily tailor the quote template to align with my company's branding and pricing structure, ensuring a professional and cohesive presentation for my clients. Moreover, the software's integration with my existing CRM system allows me to seamlessly track and manage the quote generation process, further improving efficiency.
What is your favorite aspect of this product?
I particularly appreciate the way ServicePath has simplified the quote generation process. No longer do I have to manually calculate costs, draft lengthy proposals, or worry about making mistakes. Instead, I can focus on the core aspects of my projects, confident that ServicePath will handle the administrative tasks with precision and accuracy.
What do you dislike most about this product?
Adding more analytics and support for customizing service catalogs would help organizations manage services better and more cheaply.
What recommendations would you give to someone considering this product?
I've often found the quote generation process to be a tedious and time-consuming task. That is, until I discovered ServicePath, a powerful software automation tool that has revolutionized the way I handle customer requests. By automating the quote generation process, I can now provide my clients with accurate and timely proposals, allowing me to devote more time to delivering exceptional software solutions. If you're looking to streamline your workflow, I highly recommend giving ServicePath a try.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Francisco P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Intelligent Pricing, Maximized Profitability
Likeliness to Recommend
What differentiates servicePath from other similar products?
ServicePath outshines rivals through its sophisticated, personalized pricing mechanics. By assimilating comprehensive customer profiles, purchase histories, and market dynamics, the platform tailors pricing at a granular level. This surgical precision ensures we present the right offer to the right customer at the right time, fostering loyalty and profitability.
What is your favorite aspect of this product?
ServicePath's true power lies in its ability to compress the insight-to-action cycle radically. Seamless integration with our e-commerce platform enables instantaneous deployment of dynamic pricing updates, empowering our organization to capitalize on fleeting market opportunities proactively.
What do you dislike most about this product?
To ensure sustained performance in an increasingly complex pricing landscape, the platform would be future-proofed by improving its ability to handle high-velocity data ingestion and parallelized computations.
What recommendations would you give to someone considering this product?
ServicePath is our indispensable ally, empowering us to stay ahead of the curve through intelligent, personalized, and dynamic pricing strategies that resonate profoundly with customers. I wholeheartedly advocate embracing this innovative platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service