What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Process Workflow Designer
BPMN Compliance
In-App Automated Workflows
Low-Code Automation
Process Library
External Application Data Connectors
Process Automation Templates
Customizable Performance Dashboards
Content Management
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Ease of Customization
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ServiceNow App Engine Reviews
Douglas M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
ServiceNow App Engine Review
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
This is the only App Engine I have worked with in my career experience.
What is your favorite aspect of this product?
It gives our team tools that are very powerful in building strong API for managing most operations in our organization. It has intuitive UI that is easy to learn how it works. The support team is very supportive and always ready to give any assistance.
What do you dislike most about this product?
I have nothing to dislike from the performance of this platform.
What recommendations would you give to someone considering this product?
Customizable and powerful platform for API creation.
Pros
- Performance Enhancing
- Inspires Innovation
- Saves Time
- Respectful
Angelina T.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Excellent automation platform
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
This is the most effective platform I have used in our organization for running applications.
What is your favorite aspect of this product?
It effectively integrates with our application systems in our organization to perform projects and tasks effectively. The platform can easily be accessed from mobile phones and desktops. The application ensures that workflow in our organization runs as planned and solves any problem that may occur.
What do you dislike most about this product?
I have not experienced any challenge from the great performance of this product.
What recommendations would you give to someone considering this product?
Better application management and monitoring can easily be implemented with ServiceNow App Engine.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Saves Time
Maryanne P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2021
Amazing platform for measuring service delivery
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
I have no experience from the same optimization platforms.
What is your favorite aspect of this product?
I like the capability of this product to ensure that our customers are always satisfied with our services. The support team has always been supportive to our team on how to make our applications better for great service delivery to our potential customers.
What do you dislike most about this product?
I have not come across poor performance in my experience with this tool.
What recommendations would you give to someone considering this product?
This is great product that can build strong customers infrastructure and improve customer relations.
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Saves Time