What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Process Workflow Designer
BPMN Compliance
In-App Automated Workflows
Low-Code Automation
Process Library
External Application Data Connectors
Process Automation Templates
Customizable Performance Dashboards
Content Management
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Ease of Customization
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ServiceNow App Engine Reviews
Shivaraman R.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Accelerating ITSM with ServiceNow
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Unique features compared with others , low code development which requires less technical knowledge, great integration features
What is your favorite aspect of this product?
Bpmn, low code development, customisation
What do you dislike most about this product?
Ux, Bit expensive, Low code development for complex build 8s a bit tough
What recommendations would you give to someone considering this product?
Great ITSM with low code development
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Tarique W.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
ServiceNow - Easy to Implement
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
ServiceNow is easy to use and implement. It provides multiple modules to cover the business needs. It has good community to tackle the doubts that pops up during development.
What is your favorite aspect of this product?
It has flow designer which automates the business process.
What do you dislike most about this product?
There is very less control over the data storage
What recommendations would you give to someone considering this product?
Overall it is a good application for configuring the business requirement
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Develop applications within hours!
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Inspires Innovation
Cons
- Less Generous
- Under Delivered
- Less Transparent