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SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Laerte J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best email automation service

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

It's easier to implement via IPI and use SMTP services.

What is your favorite aspect of this product?

Easy interface and very clear instructions

What do you dislike most about this product?

Mobile email is not so good.

What recommendations would you give to someone considering this product?

Have a good IT service

Pros

  • Effective Service
  • Saves Time
  • Caring
  • Performance Enhancing

Cons

  • Less Friendly Negotiation
  • Less Generous

Junaid P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

"Easy to use, and Low cost

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

The Cost is Very affordable and any SMEs can afford the cost

What is your favorite aspect of this product?

Pricing Email Customization Delivery Report Dashboard

What do you dislike most about this product?

Email templates not Mobile Friendly

What recommendations would you give to someone considering this product?

Please improve on mobile email template

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Brenda G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Great platform, easy to use

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Good integration features

What is your favorite aspect of this product?

Easy to use, good analytics

What do you dislike most about this product?

So simple.

What recommendations would you give to someone considering this product?

Great for small companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

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