In Partnership With SelectHub
What is SendGrid Email Marketing?
Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
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In Partnership With SelectHub
SendGrid Email Marketing Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Efficient Service
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Mobile Optimized
A/B Testing
Basic Reporting and Analytics
Surveys and Polling
Auto-Responders
Dynamic Content
Segmentation
Text Messaging
SPAM Compliance
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Customization
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
A great tool for sending mass emails
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
To migrate cold leads to the next level of the sales funnel, Twilio Sendgrid is our best tool. Additionally, our CRM automates the use of Twilio SendGrid for transactional and value emails.
What is your favorite aspect of this product?
One of the biggest features of Sendgrid is its custom HTML authoring platform, which allows users to create their own free-form templates from scratch or copy and paste HTML code from templates from other platforms, such as MoEngage.
What do you dislike most about this product?
Due to the lack of no-code capabilities, the SendGrid platform makes link insertion a very laborious process and the price is higher than competing platforms. It takes a lot of time and effort to build domain authority and email reputation on SendGrid.
What recommendations would you give to someone considering this product?
For both mass activation campaigns and segmentation by specific segments we have used Twilio SendGrid. When we submit a ticket to request more custom reports, the customer support team responds quickly.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Wong T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
I really like this program
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
This program has been presented to us as a program capable of responding to the multiple demands for campaign developers on the web and through emails, the most notable feature that I have seen of this program has been and immense variety of functions to please us in each of our projects, becoming a specialist tool in this area, from campaign management in its entirety and list management and tests to prioritizing certain emails SendGrid Email Marketing is one of the best options.
What is your favorite aspect of this product?
I really like how this program has guided me in my work, and the truth is I am very happy with the performance and results I have had in each of the projects where this program always stands out, SendGrid Email Marketing is a program that since I have it, which has guaranteed me good management of marketing campaigns in all the spaces where it can reach each of my clients or contacts within the cloud, each of the functions that this program offers us consecrates us as true professions in the field. marketing via email and budget other contact platforms.
What do you dislike most about this product?
To have this program and be able to enjoy each of its functions, it is vitally important to have the required skills and technical experience, since this program and each of its functions was created for specialists and professionals in this area, integration and The level of difficulty that this program presents is very high, in many cases it can be a problem for those companies that are looking for quick solutions.
What recommendations would you give to someone considering this product?
Within my company and with most of my colleagues we agree that SendGrid Email Marketing is one of the best solutions on the market to control and manage marketing, that is, this program has stood out thanks to the quality of its functions in a long time, I am happy to recommend this program, since the delivery of emails with this program will be magnificent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Natasha M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Sendgrid gets most things right.
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Reliability and scalability are what sets Sendgrid apart from its peers, as far as email marketing campaign management is concerned. Either for delivering transactional notifications or marketing notifications via email , we are always confident of successfully reaching the inbox folder of the targeted recipients. We experience no downtimes with Sendgrid and the number of contacts on our marketing lists never affects speed of email delivery.
What is your favorite aspect of this product?
Sendgrid allows me access the last thirty day of email activity history and we've found this helpful when trying to cross-reference our weekly marketing email performance numbers. My team has also found Sendgrid's automation triggers helpful. We have relied on this triggers to activate personalized actions and activities, such as sending a "warm welcome message" to new customers, or following up with an email message after a customer completes a particular type of transaction.
What do you dislike most about this product?
Sendgrid mandates two factor authentication ( 2FA ) for users to access Sendgrid accounts. Personally, I find this process too slow as it sometimes takes too long for the authentication code to arrive. I will prefer if Sendgrid will just support the use of an authentication mobile app instead.
What recommendations would you give to someone considering this product?
I am of the opinion that the demands of every team is unique. Therefore , it is essential that prospective new users or customers of Sendgrid compare what they need against what Sendgrid is offering.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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