What is SAP S/4HANA Cloud?
An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP S/4HANA Cloud?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Procurement Management
Quality Management
Accounting and Financial Management
BOM Management
Analytics and Reporting
Supply Chain Management
Production Management
Engineering Change Order
Inventory Management
Customer Relationship Management
Workforce Management
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Ease of Implementation
Also Featured in...
Quality Management System
Score 8.4
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Process Manufacturing ERP
Score 8.2
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Enterprise Resource Planning - Midmarket
Score 8.2
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Core Financial Management
Score 7.9
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Enterprise Resource Planning - Enterprise
Score 7.9
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SAP S/4HANA Cloud Reviews
Yasir L.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2022
User friendly
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
SAP is mature product like others.
What is your favorite aspect of this product?
Inventory management, Production, Finance
What do you dislike most about this product?
HR module is not good
What recommendations would you give to someone considering this product?
Mature HR module properly.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Daniel O.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
I am looking forward to optimizing certain
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
I know I can again count on customer service to guide me. Step by Step. I try not to overload them, because myself, with experience in customer service, I understand the work they do and they do it very well.The main advantage is that it filters and displays emails only from the contacts listed in the CRM (no need to browse through internal/vendor communication, while searching for any email)
What is your favorite aspect of this product?
a second email or whatever you have automated your workflow with. The opt-out option for mail recipients automatically makes that customer unqualified and they will no longer be mistakenly bothered. Finally I would like to say that I only use about 10% of the potential of sap and get the desired results.
What do you dislike most about this product?
El servicio de atención al cliente y el soporte de cuentas son terribles: las consultas de soporte de tickets y correo electrónico nunca se resuelven. Terriblemente lento, contactado por 4-5 representantes diferentes, cada uno de los cuales no está familiarizado con el problema.
What recommendations would you give to someone considering this product?
it's much better than other systems, which means my salespeople are more likely to use the CRM, which is a common problem with salespeople and CRM systems. Comprehensive CRM tool that integrates with your email inbox.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prathamesh M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2022
Great tool for financial management
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
SAP S/4 HANA is an efficient ERP suite when it comes to easy integration of multiple ERPs to enable dynamic integration between multiple interfaces. This makes it a better option compared to competitors to develop an easy integration between phases to connect data along multiple databases. This makes it easy for data sharing among different verticals. Other products lack this ability though they are efficient in providing service they fail to efficiently integrate multiple ERP over a single platform.
What is your favorite aspect of this product?
The database backup engine is a fantastic feature that helps better backup in an extraordinarily little amount of time. It is easy to custom code for cloud practices providing best performance and reliability of operations. Easy technical management of ERP and centralized system for data integration.
What do you dislike most about this product?
The initial implementation requires vendor services and specialists who are required to integrate the services of SAP S/4 HANA with other ERP systems. The vendor service requires additional financial support in budget to help build the system. The product requires frequent support services from SAP technical team that create overhead charges for the organization.
What recommendations would you give to someone considering this product?
This product is highly recommended to buyers who would like to leverage on the integration efficiency of this product. The product is focused on bringing multiple ERPs together to build a single accessible platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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