What is Salesforce Email Studio?
Email drives online commerce. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing strategies to sophisticated campaigns using Predictive Intelligence. Drag-and-drop content tools make it easy for any team member to create emails. With dynamic content blocks for personalization, integrated and automated predictive decisions, and predefined event triggers, you can automatically send relevant messages at any time during the customer lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
84 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Email Studio?
Pros
- Fair
- Reliable
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Intelligence & Conversion Rates
Surveys and Polling
Auto-Responders
Campaign Management
Email Delivery
Content Authoring
Basic Reporting and Analytics
Contact Database
Text Messaging
Dynamic Content
A/B Testing
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Salesforce Email Studio Reviews
Evana Mendis B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Best cloud-based email tool.
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
Salesforce Email Studio is the best cloud-based email tool to send an oversized cluster of bulk mails. The few best options of Salesforce Email Studio are content blocks and customized email templates. You’ll design whatever you wish with the offered templates. It provides a range of choices that enables us to make skilled emails. It comes with a choice of organizing the tasks well and once they’re completed I can shut them. it’s the simplest tool with responsive design and provides a versatile platform.
What is your favorite aspect of this product?
I like the interface, it looks and works fine, it works sort of a traditional social media platform which means that’s friendly and helpful and you get used to it immediately.
What do you dislike most about this product?
Complexity to use may be a purpose that I dislike; though it’s not difficult to mail and build templates, what’s tough is to manage and see the reports, and also the user panel is difficult to grasp for a newbie.
What recommendations would you give to someone considering this product?
Salesforce Email Studio is the best email marketing tool I have utilized in my career. And therefore the ability to tap into the opposite product Salesforce provides, makes it the most effective all-around marketing and CRM tool out there. I’m a large fan!
Pros
- Helps Innovate
- Enables Productivity
- Saves Time
- Altruistic
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2022
Market Leader for Email Automation
Likeliness to Recommend
Pros
- Effective Service
- Caring
- Saves Time
- Helps Innovate
Cons
- Slower Product Innovation
- Less Efficient Service
Douglas M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Hard and unituitive
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
It works well with your data but its so hard to build emails!
What is your favorite aspect of this product?
nothing, its way behind the dedicated email builders.
What do you dislike most about this product?
its interface
What recommendations would you give to someone considering this product?
no, its not a great tool for building emails.
Pros
- Efficient Service
- Respectful
Cons
- Less Effective Service
- Less Caring
- Wastes Time