What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Customer Service Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
suman r.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2023
Easy to use
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
easy to use and implement
What is your favorite aspect of this product?
easy to use and cost effectiveness
What do you dislike most about this product?
customer service
What recommendations would you give to someone considering this product?
hire more customer service representative
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2023
Amazing Product.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Justin J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2023
Sage amazing for customer relationship management.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM provides a comprehensive solution for managing client connections, as well as for optimizing sales, marketing, and customer service activities. Its key advantage is that it improves consumer interactions and fosters long-term partnerships. Businesses acquire a comprehensive view of their customers by centralizing customer data, enabling personalized communication and bespoke service. This increases client happiness and loyalty, resulting in repeat business and increased retention rates. Furthermore, the software’s sales and marketing automation capabilities speed up monotonous operations, freeing up sales teams to focus on Leads.
What is your favorite aspect of this product?
The flexibility and customization options provided by Sage CRM are a big benefit for firms with unique workflows and requirements. The modular nature of the software allows businesses to modify it to their operations, ensuring easy connection with existing systems and adaptability to future developments. This adaptability extends to its integration features, which allow users to connect with a variety of third-party tools and apps, maximizing productivity and data flow across the organization. Furthermore, the mobile accessibility of Sage CRM guarantees that teams can access essential customer data and updates while on the go.
What do you dislike most about this product?
Upgrading to newer versions of Sage CRM may be difficult, especially if major adjustments were made in the previous version. Compatibility concerns and the necessity to adapt customizations to the latest platform may necessitate more labor and expense. Employees’ productivity may suffer temporarily as they adjust to the system, necessitating additional training resources.
What recommendations would you give to someone considering this product?
Overall, Sage CRM is simple to understand and utilize. Even staff with no prior expertise with a CRM found it user-friendly, as well as quick and straightforward to browse. It is useful right away, which is wonderful, but it might benefit from numerous integrations to provide a more customized experience and enhancing efficiency and productivity. Sage CRM, with its user-friendly interface and extensive reporting features, enables businesses to make data-driven choices and continuously optimize their operations.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Vendor Friendly Policies
- Charges for Enhancements