What is OpenText eDiscovery and Investigations?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and Investigations?
Pros
- Helps Innovate
- Trustworthy
- Enables Productivity
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Native Format
Annotations
Classification and Data Parsing
Chain of Custody Preservation
Review
Email Threading
Legal Hold
Audio Transcription
Data Analysis and Visualization
Tagging Metadata and Organization
Optical Character Recognition
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
OpenText eDiscovery and Investigations Reviews
Mohamed T.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Mar 2022
A bit expensive but worth it.
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Ease of use
What is your favorite aspect of this product?
The common working space
What do you dislike most about this product?
Some rare glitches with user credentials
What recommendations would you give to someone considering this product?
Go for it. It is worth the money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Feb 2020
It’s a fantastic program that saves you time!
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
- Role: Human Resources
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2020
It works for what you need
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time