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Hyland Software

OnBase

7.4 /10
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OnBase
7.4 /10

What is OnBase?

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions.

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Awards & Recognition

OnBase won the following awards in the Enterprise Content Management - Enterprise category

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OnBase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnBase.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnBase?

0% Negative
11% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

ECM Document Management

86

Metadata Management

86

Capture Channels

86

Ediscovery Audit Trail

85

Collaboration

85

Workflow Process Automation

84

Search

83

Access Permissions Management

83

Mobile

78

File Conversion

77

File Approvals Esignatures

77

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

87

Ease of Data Integration

86

Quality of Features

86

Usability and Intuitiveness

84

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Ease of Implementation

80

Vendor Support

77

OnBase Reviews

Brett N.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Great product!

Likeliness to Recommend

8 /10

What differentiates OnBase from other similar products?

Ease of use

What is your favorite aspect of this product?

Cost and ease of use.

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

Research and learn

Pros

  • Enables Productivity
  • Unique Features
  • Caring
  • Client Friendly Policies
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

no comment at this time, not applicable

Likeliness to Recommend

5 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Easy to use and great reporting

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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