OCLC WorldShare Management Services Logo
OCLC WorldShare Management Services Logo
OCLC

OCLC WorldShare Management Services

5.8 /10
Category
OCLC WorldShare Management Services
5.8 /10

What is OCLC WorldShare Management Services?

By sharing data and work across many member libraries, WorldShare Management Services (WMS) offer libraries cost savings, workflow efficiencies and the ability to deliver new value to users.

Company Details


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OCLC WorldShare Management Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OCLC WorldShare Management Services.

75 Likeliness to Recommend

2
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OCLC WorldShare Management Services?

9% Negative
28% Neutral
63% Positive

Pros

  • Appreciates Incumbent Status
  • Fair
  • Includes Product Enhancements
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Inhibits Innovation
  • Under Delivered

Feature Ratings

Average 72

Library Circulation

81

Digital Library

79

Search Engine

79

Barcode Support

73

Analytics and Reporting

73

Library Database

71

Content Management

71

Book Reservations

69

Library Management

66

Library Catalog

66

Resource Management

65

Vendor Capability Ratings

Average 70

Usability and Intuitiveness

78

Quality of Features

76

Availability and Quality of Training

76

Breadth of Features

75

Ease of IT Administration

74

Ease of Implementation

69

Product Strategy and Rate of Improvement

68

Business Value Created

65

Ease of Data Integration

64

Vendor Support

63

Ease of Customization

63

OCLC WorldShare Management Services Reviews

Ankur R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Integrated library management with global network

Likeliness to Recommend

9 /10

What differentiates OCLC WorldShare Management Services from other similar products?

OCLC provides access to a global network of libraries and shared resources, which can help libraries expand their collections and provide better services to their patrons.

What is your favorite aspect of this product?

The system offers collaborative tools that allow library staff to work together on projects and share information, which can improve communication and collaboration within the library.

What do you dislike most about this product?

While the system can integrate with other library systems, libraries may encounter challenges when trying to integrate with legacy systems or systems from other vendors.

What recommendations would you give to someone considering this product?

I would recommend OCLC WorldShare Management Services to academic, research, and public libraries that are looking for a comprehensive, cloud-based library management system with a wide range of features and functionalities. If you are transitioning from another library system, consider the time and resources required to migrate your data to OCLC WorldShare Management Services.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Caring

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Features worth a try

Likeliness to Recommend

9 /10

What differentiates OCLC WorldShare Management Services from other similar products?

OCLC has distinct e-resource management and cataloging skills that I founded to be very handy and easy to use in terms of workflow

What is your favorite aspect of this product?

I like the user-friendly interface that can be very easy to get used to

What do you dislike most about this product?

Several basic reports, such as inventory, are not integrated into the software and need to be pulled through an FTP client, which only updates once weekly.

What recommendations would you give to someone considering this product?

It's an application worth the price in terms of features usability and user interface.

Pros

  • Respectful
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Disappointing and limited features.

Likeliness to Recommend

1 /10

Pros

  • Includes Product Enhancements
  • Respectful
  • Appreciates Incumbent Status
  • Security Protects

Cons

  • Less Productive
  • Less Fair
  • Inhibits Innovation