What is ManyChat?
Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ManyChat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Leads Generation
Learning and Adaptability
Scheduled Availability
Knowledgebase
Integration With CRM
Multi-channel
Translation
Workflow Processing
Personalized Service
Voice or Text Input
Application Programming Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
ManyChat Reviews
Jennifer L.
- Role: Consultant
- Industry: Consulting
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2021
Manychat has automated FB Messenger marketing
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Manychat connect aith multiple platforms that makes it easy to reach a lot of clients via SMS and Emails. The cost is a bit reliable compared to other programs.
What is your favorite aspect of this product?
Manychat has improved SEO of our FB page aince it automates emails and SMS that help attract leads.
What do you dislike most about this product?
I have not yet discovered any drawback while using Manychat to campaign our brand on Facebook.
What recommendations would you give to someone considering this product?
It can be hectic to reach a lump sum of contacts via email or SMS, that's why I would advise them to try Manychat.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard Y.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2021
Easy to use
Likeliness to Recommend
What differentiates ManyChat from other similar products?
this is a good tool for non programmers who want chatbot functionality.
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
extent of features
What recommendations would you give to someone considering this product?
if your a non-programmer this is the way to go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing