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M-Files ECM Logo
M-Files

M-Files ECM

7.1 /10
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M-Files ECM
7.1 /10

What is M-Files ECM?

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

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Awards & Recognition

M-Files ECM won the following awards in the Enterprise Content Management - Enterprise category

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M-Files ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files ECM.

83 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files ECM?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Effective Service
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 81

Access Permissions Management

84

Collaboration

84

ECM Document Management

84

File Approvals Esignatures

83

Mobile

83

File Conversion

83

Ediscovery Audit Trail

82

Search

81

Workflow Process Automation

79

Metadata Management

78

Capture Channels

76

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

82

Ease of Data Integration

82

Ease of Implementation

80

Ease of IT Administration

80

Ease of Customization

79

Business Value Created

78

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

74

M-Files ECM Reviews

Samuel J.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Simplify Workflow Process

Likeliness to Recommend

9 /10

What differentiates M-Files ECM from other similar products?

It supports storage of wider variety of files over the cloud and can be managed in a defined process

What is your favorite aspect of this product?

It restricts permissions to files by using role based access policies such that only specific users are allowed to view or fetch the files

What do you dislike most about this product?

Nothing negative with the tool

What recommendations would you give to someone considering this product?

A highly recommended tool to implement easy management of documents abiding by customized company policies

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Better A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Powerful software

Likeliness to Recommend

10 /10

What differentiates M-Files ECM from other similar products?

No issue in day to day repeating tasks

What is your favorite aspect of this product?

Multitasking functions

What do you dislike most about this product?

They might introduce more features for work

What recommendations would you give to someone considering this product?

surely go for this one!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular M-Files ECM Comparisons