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M-Files

M-Files ECM

7.1 /10
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M-Files ECM
7.1 /10

What is M-Files ECM?

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

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Awards & Recognition

M-Files ECM won the following awards in the Enterprise Content Management - Enterprise category

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M-Files ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files ECM.

83 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files ECM?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Effective Service
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 81

Access Permissions Management

84

Collaboration

84

ECM Document Management

84

File Approvals Esignatures

83

Mobile

83

File Conversion

83

Ediscovery Audit Trail

82

Search

81

Workflow Process Automation

79

Metadata Management

78

Capture Channels

76

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

82

Ease of Data Integration

82

Ease of Implementation

80

Ease of IT Administration

80

Ease of Customization

79

Business Value Created

78

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

74

M-Files ECM Reviews

Kanje A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

M-Files ECM Review

Likeliness to Recommend

9 /10

What differentiates M-Files ECM from other similar products?

M-Files ECM offers all you need for content management - from sharing, finding, retrieving, and securing content. It is the the best

What is your favorite aspect of this product?

What I like about M-Files ECM is the user interface - I find everything where it should be The software is affordable and offers great security features for your content The software makes it easy to retrieve and share content

What do you dislike most about this product?

I have used M-Files ECM and I have not encountered any issues.

What recommendations would you give to someone considering this product?

I recommend M-Files ECM for it is effective, affordable and secure. It is the best I have used and therefore I recommend it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mia F.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Secure and more stable with file sharing

Likeliness to Recommend

9 /10

What differentiates M-Files ECM from other similar products?

It's a convenient software for file sharing and storage of files and documents. Excellent UI. Reliable with secure storage of files and documents. Ease of use.

What is your favorite aspect of this product?

Secure storage of files and documents. Excellent with device synchronization. Mobile access is great. Reliable with team collaboration.

What do you dislike most about this product?

It's a great and more convenient with team collaboration.

What recommendations would you give to someone considering this product?

Secure and more effective with team collaboration. File sharing is very secure. Terrific with video conferencing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wokey M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Features Are Very Powerful abd Helpful

Likeliness to Recommend

8 /10

What differentiates M-Files ECM from other similar products?

When it comes to content management, this product not only offers the best features, but it os also easy to use and secure

What is your favorite aspect of this product?

The tool is very affordable, easy to use, easy to customize and very secure. It also comes with great capabilities

What do you dislike most about this product?

No regrets whatsoever for the time I have used this product

What recommendations would you give to someone considering this product?

I recommend m-files for it has been very helpful and secure

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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