What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Process Design
Process Simulation
Process Automation
Analytics and Reporting
Process Auditing
Collaboration
Process Monitoring and Optimization
Process Model Repository/Content Repository
Commenting
Dashboard
Dynamic Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Lucidchart Reviews
Kaitlyn G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Easy to stay organized!
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
I haven't used another product like Lucidchart, it is truly a one-of-a-kind.
What is your favorite aspect of this product?
The ability to create customized org charts for my priority accounts, and link their Salesforce contact directly in the chart/name bubble.
What do you dislike most about this product?
I dislike that I haven't used it sooner!
What recommendations would you give to someone considering this product?
Lucidchart is a must for any sales rep or account executive looking to stay organized down to the nitty gritty details.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marco T.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic product!
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
highly rated usability, functionality, and features.
What is your favorite aspect of this product?
Hos easy it is to use and the amount of templates available, ready to go.
What do you dislike most about this product?
There is nothing to dislike
What recommendations would you give to someone considering this product?
Go for it! there's nothing to dislike.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Derek P.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2023
Intuitive and ease of use makes this the best.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Nothing differentiates Lucidchart from others other than the fact that it's the easiest to use and is cloud-enabled.
What is your favorite aspect of this product?
I like how it's easy to create diagrams via a drag-and-drop system. In addition, the platform also has a directory for your organization to organize your chart contents with ease. You're also able to add comments on top of the charts being used. There is a plethora of different objects to use in your diagram.
What do you dislike most about this product?
There is nothing I dislike about the product.
What recommendations would you give to someone considering this product?
This product is the best product for diagramming or blueprinting. It's user-friendly, intuitive, cost-friendly, and web-enabled. Therefore, I would simply give this product a try before trying a competitors.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status