What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLaserfiche ECM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Laserfiche ECM.
93 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Access Permissions Management
Collaboration
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Laserfiche ECM Reviews
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Mar 2024
Extremely intuitive and user friendly!
Likeliness to Recommend
Pros
- Transparent
- Reliable
- Performance Enhancing
- Enables Productivity
Angela G.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2024
Customizable solutions for any process
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Laserfiche is an all in one solution for digitizing, record management and unique customizations for providing almost any solution.
What is your favorite aspect of this product?
Using forms and workflow to build unique and easy to use solutions
What do you dislike most about this product?
Error messaging in server Event Viewer, Forms and Workflow to pinpoint problems
What recommendations would you give to someone considering this product?
Determining all needs up front and making sure you have actual use cases for all features purchased.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amy F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Innovative, seamless ECM & Document Management.
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
The workflow capabilities and the huge array of different APIs really sets Laserfiche aside from other solutions!
What is your favorite aspect of this product?
I love the flexibility and ease of use. I can accomplish anything document management based very quickly, and have good contacts to reach out to if I need any help.
What do you dislike most about this product?
I'm not involved in the pricing portion, but I believe that my organization is perturbed about the cost of licenses.
What recommendations would you give to someone considering this product?
I would recommend it to any business considering this product! There are so many uses and ways to make lengthy processes simpler and more efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing