What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Collaboration
Access Permissions Management
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Laserfiche ECM Reviews
Jason s.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Love this product
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Work flow and ease of use
What is your favorite aspect of this product?
The search ability
What do you dislike most about this product?
The yearly cost
What recommendations would you give to someone considering this product?
Work closely with your VAR
Pros
- Continually Improving Product
- Saves Time
- Helps Innovate
- Reliable
Simon m.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Excellent Security, stops staff from deleting docs
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Reliable, easy to use, excellent security and do not have to restore from back up and you can stop people from deleting documents.
What is your favorite aspect of this product?
security file structure
What do you dislike most about this product?
support is slow and hard to access sometimes
What recommendations would you give to someone considering this product?
do a trial run, fully train your staff and have more than on person supporting the product in house.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Njoki S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2021
Fantastic Features and a Very Affordable Tool
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
When it comes to business content management, Laserfiche ECM offers the best features. What makes it competitive compared to other products is specifically the electronic records management
What is your favorite aspect of this product?
I like that Laserfiche ECM is both affordable and scalable The software is resourceful in that it offers great features and is also easy to use With Laserfiche ECM, content management becomes easy. It is the best I have used.
What do you dislike most about this product?
No complaints with Laserfiche ECM. It is a perfect business solution
What recommendations would you give to someone considering this product?
For all your business content management, there is one tool that is tested and proven and you should try it - Laserfiche ECM. We have used it for close to fours years and so far it has been flawless.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service