What is KnowBe4 Security Awareness Training?
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
4
Since last award
96 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
LMS Integration
Content Quality
Knowledge Tests
Topic Breadth
Ease of User Management
Simulated Attacks
Just in Time Alerts
Security Awareness Dashboards and Reporting
Customizability
Variety of Training Materials
Gamification
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Ease of Data Integration
KnowBe4 Security Awareness Training Reviews
Jenna H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to navigate,fake emails can be frustrating
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The integration with other internal systems and the gamification of videos and modules and “personal risk score”
What is your favorite aspect of this product?
Gamification
What do you dislike most about this product?
The fake phishing emails feel like corporate entrapment
What recommendations would you give to someone considering this product?
Be careful with the way this is communicated on roll out- it can feel like a lack of employee trust motivated the purchase when actually it’s often regulatory/ security compliance
Pros
- Security Protects
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Productive
- Wastes Time
- Less Performance Enhancing
Colin J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Good training, great when integrate with KB4 suite
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
Encompasses phishing and just-in-time training really well.
What is your favorite aspect of this product?
Content. it's good and clever and stays current
What do you dislike most about this product?
The passing of Kevin Mitnick
What recommendations would you give to someone considering this product?
Do a full POV, not just a casual evaluation.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Leverages Incumbent Status
Idris R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best platform for engaging and Simulated learnings
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
It's Phishing Simulation is the best tool that I came across in the market
What is your favorite aspect of this product?
User-Friendly Interface
What do you dislike most about this product?
pricing is on the higher side
What recommendations would you give to someone considering this product?
DO a proper demo and trial of the tool to analyze whether this will suit your organization's need or not
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Respectful
Cons
- Less Effective Service
- Wastes Time
- Less Generous