In Partnership With SelectHub
What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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In Partnership With SelectHub
Kantata Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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86 Likeliness to Recommend
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Enables Productivity
- Client Friendly Policies
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Management
Resource Management
Expense Detail Tracking
Project Management
Auditability
Security
Reporting
Knowledgebase
Task Management and Workflow
Billing
Process Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of Customization
Kantata Reviews
Rifaqat J.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Go for it, it's simple and easy to use!!
Likeliness to Recommend
What differentiates Kantata from other similar products?
Simple user interface Easy to customise Support
What is your favorite aspect of this product?
Integration
What do you dislike most about this product?
It doesn't have more advanced customisation options yet but I believe they're developing it.
What recommendations would you give to someone considering this product?
Go for it, you will love it.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Cons
- Under Delivered
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Guy S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
A time saver for PMs
Likeliness to Recommend
What differentiates Kantata from other similar products?
User interface and insights reporting
What is your favorite aspect of this product?
Collaboration within each project
What do you dislike most about this product?
Lack of customizing screens
What recommendations would you give to someone considering this product?
Better than one of the major competitors, from personal experience
Pros
- Caring
- Respectful
- Includes Product Enhancements
- Friendly Negotiation
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Hector P.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Overall great product
Likeliness to Recommend
What differentiates Kantata from other similar products?
The number 1 difference for us has been the support that Kimble has given us. Kimble gave us great guidance during the implementation and all questions we had and even now we still have weekly meetings to make sure that the system meets our growing requirements. The other great thing is that integration we our SDFC platform and Tableau/ Tableau CRM integration.
What is your favorite aspect of this product?
The ability to easily analysis account, opportunity and case information in one platform. Being able to have that wide and clear view of our operations is a great asset.
What do you dislike most about this product?
Kimble data structure sometimes (depending on how you implement certain objects) is not that intuitive or easy to understand. You have to take some time to understand how everything is connected.
What recommendations would you give to someone considering this product?
I you are going to use only SFDC reporting you are ok. However, if you will want to use Tableau CRM or export the data to a data lake, first ask Kimble the best way to implement the objects and take your time to understand the data model.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
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