JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

8.2 /10
JotForm
8.2 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Respectful

Feature Ratings

Average 80

Security

85

Electronic Signatures

83

Mobility

82

Drag and Drop Design

82

Workflow Automation

79

Version Management

78

Data Analysis and Survey Function

77

Field Configuration and Customization

76

APIs and Integration

76

State Transformation

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

83

Business Value Created

83

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

81

Ease of Implementation

79

Ease of IT Administration

78

Vendor Support

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

JotForm Reviews

Zafar A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A great tool for a document management

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

The application gives variety of forms and selection of design. You can manage and test form before release. It is applicable for HR process or signing any agreements.

What is your favorite aspect of this product?

The variety of different designs and integration with several devices, makes this tool veery handy and easy to use from beginner to professional.

What do you dislike most about this product?

The creation of forms a bit time consuming, due to its complicated process of the design, for a beginner it could be a challenge. In first place you have to follow instruction and to neglect them.

What recommendations would you give to someone considering this product?

Small business can use this product as a great tool to be consider at its price efficiency and available features for eForm features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajeev B.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

More than just an online form software

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Reduces training time for clients as we launch a website/online store for a small business owner without much IT knowledge. We add Jotform forms to their websites built with WordPress. Next, give them a demo of how easy it is to access reports (through web browser, app, over email). No need for them to login into admin dashboard of WordPress site. Jotform free plan provides all the pro grade features with the exception of Jotform logo showing with a form. Most of our clients do not mind much. Instead, they take it positively helping others use Jotform.

What is your favorite aspect of this product?

Lots of visually appealing templates to begin with. Great visualization of reports in the form of tables Android app makes it super convenient to track who has submitted the latest form. Free plan providing 5 form limits, 100 monthly submissions, 100 MB space, 1000 monthly form views, 100 fields per form, 10 monthly payment submissions! Forms blend beautifully on WordPress sites and are responsive. No need to hire pricey developers.

What do you dislike most about this product?

I have nothing to complain about.

What recommendations would you give to someone considering this product?

Jotform is the easiest and the cheapest way to go online. Even without a website, you can create forms and share links over email/social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Musah T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Qualitative Forms Creating App

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

JotForm has valuable ways of creating forms for firms.

What is your favorite aspect of this product?

JotForm has competent and accurate navigating features for storage.

What do you dislike most about this product?

JotForm ensure suitable sharing procedures are well established.

What recommendations would you give to someone considering this product?

JotForm has diverse ways of creating business forms for credible performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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