What is Ironclad CLM?
Evolve from manual, black-box contracts to automated, data-rich digital contracting with CLM software built for legal and business teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
90 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ironclad CLM?
Pros
- Enables Productivity
- Saves Time
- Over Delivered
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Signature
Workflow
Contract Approval
Reporting Analytics
Contract Authoring
Clause Management
Obligation Management
Searchable Repository
Integration
OCR Support
Redlining
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ironclad CLM Reviews
Bill N.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2023
The best UX out there for a feature-rich product
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
The user interface is light, modern and intuitive. They are also a leader in integrating AI into their product. The UX is what made all of the difference - ease of implementation, much better and faster adoption rates, and faster realization of the ROI of the tool.
What is your favorite aspect of this product?
The user interface.
What do you dislike most about this product?
The AI driven contract upload module needs work. It needs to be tied more closely to the specific fields that we use for each contract type.
What recommendations would you give to someone considering this product?
Ask for a demo environment in order to get a feel for workflow designer. That will give you an excellent perspective on how the tool works and what the UI is like to work within.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Leverages Incumbent Status
- Less Generous
Ben B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Super useful tool that makes CLM easy
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
Ironclad is super easy to use, and has a good user experience. The software makes it very easy to store contracts, and for the attorneys to make the necessary changes during the contracting process. Nice integration with Docusign makes it easy to send contracts out for signature.
What is your favorite aspect of this product?
Ironclad makes it very easy for the sales rep to stay on top of terms that are being negotiated throughout the contract lifecycle. It is easy for legal teams to collaborate on contracts.
What do you dislike most about this product?
The SSO log-in can be a little clunky, it takes a few moments to log in sometimes but maybe that is just my set-up.
What recommendations would you give to someone considering this product?
Ensure the sales team has training on how to use it. Having the legal team champion it is really important for successful role-out.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Andrea M. Y.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2023
Ironclad has been a great product for our company.
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
Ironclad is constantly improving features.
What is your favorite aspect of this product?
Interest in building out AI features.
What do you dislike most about this product?
Repository is difficult to follow. It should be a bit more user friendly.
What recommendations would you give to someone considering this product?
Demo the product and understand not only the intake process, but all AI features and repository.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy