What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

6% Negative
6% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 85

E-Mail Campaign Management

90

CRM Integration

86

E-Mail Integration

85

Pipeline Management

85

Workflow Automation

85

Internal Sales Collaboration

84

Sales Analytics

84

Dialer Integration

82

Next-Best-Action Recommendations

81

Call Management

80

Omnichannel Campaign Management

78

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

78

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Susan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

HubSpot Sales Hub Has Brilliant features

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I like how reliable and easy to use HubSpot Sales Hub has been. HubSpot Sales Hub is amazing.

What is your favorite aspect of this product?

I like the ease of use of HubSpot Sales Hub. HubSpot Sales Hub has sensational features.

What do you dislike most about this product?

HubSpot Sales Hub is so amazing. No dislikes about HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

I do recommend HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

The Full Monty-All things Sales, Marketing and CRM

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I haven't used many other products, but for us the interface is great, the features across Sales and Marketing, and the integrations make it the best choice for our business.

What is your favorite aspect of this product?

Workflow Automation and Meeting Scheduling Pages

What do you dislike most about this product?

That it is almost too good! I use the product comprehensively, and yet there are still so many features I can't get to. With the price of sales hub, it feels like there could be some middle-ground.

What recommendations would you give to someone considering this product?

Apollo Integration works well with Hubspot for sales lead management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kelly p.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Intuitive and cost competitive

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

They have worked hard to make it user friendly, even as they have updated the product a few times since we purchased it. It's easy to find our data and tools that we need on a daily basis.

What is your favorite aspect of this product?

There are a lot of different tools that you can add on or remove to cut costs.

What do you dislike most about this product?

I wish they had better integrations with some other outbound prospecting tools that we use, but it's been very good compared to other CRM options.

What recommendations would you give to someone considering this product?

Talk to sales about what exactly you need so they can help you cut costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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