Helcim Logo
Helcim Logo
Helcim Inc.

Helcim

7.5 /10
Category
Helcim
7.5 /10

What is Helcim?

Helcim provides Canadian & American businesses an opportunity to accept credit card payments at affordable & transparent rates. A wide range of online, ecommerce, cloud-based, mobile & retail payment platforms allows Helcim to offer a total payments solution.

Company Details


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Awards & Recognition

Helcim won the following awards in the Payment Processing category

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Helcim Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Helcim.

95 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Helcim?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Client's Interest First

Feature Ratings

Average 89

Credit Card Processing

95

Security

94

POS Verification

92

POS Integration

90

Digital Wallet Integration

86

Customer Support

86

Mobile Payments

85

Recurring Payments

85

Reporting Analytics

84

Multi Currency

80

E-Commerce Integration

79

Vendor Capability Ratings

Average 82

Ease of Implementation

96

Ease of IT Administration

86

Breadth of Features

85

Quality of Features

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Business Value Created

81

Vendor Support

81

Availability and Quality of Training

79

Ease of Customization

70

Helcim Reviews

Yara G.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Payment Processing Made Easy With Helcim

Likeliness to Recommend

9 /10

What differentiates Helcim from other similar products?

What makes Helcim great are the affordable transfer rates. Not many competitors can match this.

What is your favorite aspect of this product?

I like that Helcim is secure which ideal for money transfer

What do you dislike most about this product?

Nothing really as all has worked well.

What recommendations would you give to someone considering this product?

Since Helcim has been great and offers fast and affordable payment processing, I recommend it to other businesses.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Saves Time

Baisen W.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Good product and low cost. But missing features.

Likeliness to Recommend

9 /10

What differentiates Helcim from other similar products?

Cost is lower

What is your favorite aspect of this product?

Integration APIS

What do you dislike most about this product?

Security features are not completed

What recommendations would you give to someone considering this product?

If you want to lower your cost at start, Helcim is good enough.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Fair

Cons

  • Security Frustrates
  • Vendor Friendly Policies
  • Less Transparent

Ashley K.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Support, service and value of money are great.

Likeliness to Recommend

10 /10

What differentiates Helcim from other similar products?

Please don't let anyone buy Helcim. Takeovers usually result in higher prices, reduced features and elimination of good service.

What is your favorite aspect of this product?

Service and support, ease of use, price.

What do you dislike most about this product?

Recurring subscriptions could be easier.

What recommendations would you give to someone considering this product?

Great product.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Inhibits Innovation