Google

Google Forms

9.0 /10

441 Reviews Write a Review

Claim Software

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details

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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Conflict Resolution

2022

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

91 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Mobile Support

Questionnaire Design/Survey Builder

Collaboration

Data Analysis and Visualization

Multi-Channel Distribution

Templates & Question Library

APIs and Integration

3rd-Party Integrations

Role and User Management

Branching and Logic

Customizable Branding

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

eForms

Score 8.9

View Google Forms in this category (opens in a new tab)

Google Forms Reviews

Berkay A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Diverse feature set, user friendly

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Integration with Google services

What is your favorite aspect of this product?

Intuitive user interface

What do you dislike most about this product?

limitations such as the lack of payment integrations, limited design customization options

What recommendations would you give to someone considering this product?

Test, check the requirements

Pros

Performance Enhancing
Caring
Client Friendly Policies
Over Delivered

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2024

Comprehensive Survey Software with Robust Features

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Jordan P.

Role: Operations
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

The faster way to collect feedback.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

A large percentage of the target audience for my surveys, are very familiar with Google forms, in a way that simply doesn't exist with other survey tools. This sense of familiarity makes it easy for a lot of them to navigate Google Forms, faster than they can navigate any other survey form. My use of Google Forms for survey has encouraged higher engagement numbers.

What is your favorite aspect of this product?

Support for a variety of survey question type is a key strength of Google Forms. Whether it is multi-choice questions, drop-down menus, check-boxes, grid type questions etc Google Form supports them all. The above equips me to create more engaging surveys.

What do you dislike most about this product?

Limitation on customisation of survey forms is a major bottleneck , that comes with using Google Forms . Poor integration with non-Google software product is another gaping disadvantage of Google Forms.

What recommendations would you give to someone considering this product?

It is just the faster way to create surveys.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Google Forms

What is Google Forms?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Google Forms Ratings

91 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Forms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Collaboration Invite people to review or edit the survey before sending them out.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Role and User Management Enable different levels of access and permissions based on role.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

eForms

Google Forms Reviews

Berkay A.

Diverse feature set, user friendly

Likeliness to Recommend

Pros

Comprehensive Survey Software with Robust Features

Likeliness to Recommend

Pros

Jordan P.

The faster way to collect feedback.

Likeliness to Recommend

Pros

Most Popular Google Forms Comparisons

SurveyMonkey Enterprise

Microsoft Forms

Zoho Survey

Qualtrics CoreXM

Typeform

SurveySparrow

Feature Ratings

Mobile Support

Questionnaire Design/Survey Builder

Collaboration

Data Analysis and Visualization

Multi-Channel Distribution

Templates & Question Library

APIs and Integration

3rd-Party Integrations

Role and User Management

Branching and Logic

Customizable Branding

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement