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What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Respectful
- Enables Productivity
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Google Chat Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2188037/original/2188037.jpg?1717737957)
Sonu Kumar S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2024
Light and easy to use
Likeliness to Recommend
What differentiates Google Chat from other similar products?
I am an End user, It helps to filter out the search which is really unique., Auto Correction. Even saw some integration.
What is your favorite aspect of this product?
Its light and can be used in mobile. Which really helps sometime.
What do you dislike most about this product?
Only notification related somehow I find glitch in notification Sometimes I get notifications twice and sometimes it doesn't even notify.
What recommendations would you give to someone considering this product?
Easy to use, can be integrated with other apps. In our company our admins have integrated google chat with service now, we are now able to raise ticket from Google chat. Its really nice. Save time.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
![](https://cdn.softwarereviews.com/production/profile_image/2180213/original/2180213.jpg?1718010234)
Manish S.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2024
Fantastic tool
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google chat is very intuitive and user friendly which makes anyone adapts it quickly.
What is your favorite aspect of this product?
It has a feature of creating spaces which helps in sharing information easy.
What do you dislike most about this product?
Google drive is connected with chat which I would like to see otherwise nothing else to dislike.
What recommendations would you give to someone considering this product?
I would highly recommend this product.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Saves Time
![](https://cdn.softwarereviews.com/production/profile_image/2188588/original/2188588.jpg?1717782089)
Mohd Danish A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Worst tool to chat, share file or collaborate
Likeliness to Recommend
What differentiates Google Chat from other similar products?
well its worst performance in notification, file sharing, meeting. There are lot of features but non of the feature are useful as performance is not upto the mark.
What is your favorite aspect of this product?
Well its feature are good but performance is not good at all
What do you dislike most about this product?
performance, slowness, notifications, meeting every implementation is worst with this tool
What recommendations would you give to someone considering this product?
If you want to collaborate do not use this tool
Pros
- Reliable
- Enables Productivity
- Security Protects
Cons
- Less Performance Enhancing
- Commodity Features